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Privacy Policy

1. Data Controller

In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), we inform you that the personal data collected through this website will be processed by:

  • Company Name: Fjordensgrode
  • Organization Number: 929043057
  • Registered Address: Stavanger, Rogaland, Norge.
  • Email: fjordensgrode@gmail.com
  • Phone: +47 41151527 

2. Personal Data We Collect

We may collect and process the following personal information:

  • Full name.
  • Billing and delivery address.
  • Email address.
  • Telephone number.
  • Payment information (processed securely through third-party payment providers; we do not store complete payment card details).
  • Order history.
  • Customer service communications.
  • Technical information such as IP address, browser type, operating system, device information, and browsing behavior.
  • Website usage data collected through cookies and similar technologies, including analytics information provided by Google Analytics.

3. Purpose of Processing

We process your personal data for the following purposes:

  • To create and manage your customer account.
  • To process, prepare, and deliver your orders.
  • To manage payments, refunds, and customer support requests.
  • To communicate with you regarding your purchases.
  • To comply with legal, accounting, and tax obligations.
  • To improve our website, products, services, and overall user experience through the analysis of website traffic and user interactions.
  • To monitor website performance, identify technical issues, and improve our visibility in search engines using Google Search Console.
  • To send newsletters and promotional offers where you have provided your consent or where permitted by applicable law.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract.
  • Compliance with legal obligations.
  • Your consent, where required.
  • Our legitimate interests, including improving our services, preventing fraud, ensuring website security, and analyzing website performance.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes described in this Privacy Policy.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce our agreements.

Once the applicable retention period expires, your personal data will be securely deleted or anonymized.


6. Sharing of Personal Data

We may share your personal information with:

  • Delivery and logistics providers.
  • Payment service providers.
  • IT service providers, web hosting companies, and software providers.
  • Analytics and website optimization providers, including Google Analytics.
  • Professional advisers where necessary.
  • Public authorities where disclosure is required by law.

Where Google services process personal data, such processing is subject to Google’s applicable privacy terms and appropriate safeguards under the GDPR.


7. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA).

Where personal data is transferred outside the EEA, including transfers that may occur through Google services, we ensure that appropriate safeguards are implemented in accordance with the GDPR, including the use of Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms where applicable.


8. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data.
  • Restrict the processing of your data.
  • Object to certain types of processing.
  • Receive your personal data in a portable format.
  • Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at:

Email: fjordensgrode@gmail.com

If you believe your personal data has been processed unlawfully, you also have the right to lodge a complaint with the relevant supervisory authority.


9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Although we take reasonable steps to safeguard your personal information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


10. Marketing Communications

If you have subscribed to our newsletter or otherwise provided your consent, we may send you information about:

  • Seasonal fruit and vegetable boxes.
  • New products.
  • Special offers and discounts.
  • Recipes, healthy eating tips, and company news.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.


11. Children’s Privacy

Our website and services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.


12. Cookies, Google Analytics and Google Search Console

Our website uses cookies and similar technologies to:

  • Ensure the proper functioning of the website.
  • Improve user experience.
  • Analyze website traffic and visitor behavior through Google Analytics.
  • Monitor website performance, indexing status, and search visibility through Google Search Console.
  • Personalize content and marketing where applicable.

Google Analytics helps us understand how visitors interact with our website by collecting information such as pages visited, session duration, approximate geographic location, browser type, operating system, device information, and user interactions. This information is aggregated and used exclusively to improve our products, services, website functionality, and user experience.

Google Search Console is used to monitor and maintain our website’s presence in Google Search results. It provides technical information regarding website performance, indexing status, search queries, page experience, and usability. Google Search Console does not identify individual users but helps us improve our website’s accessibility, performance, and search engine optimization.

Google Analytics cookies are only activated after you have provided your consent through our cookie banner, where required by applicable law. You may withdraw or modify your cookie preferences at any time through our Cookie Settings.

For more information about our use of cookies, please refer to our Cookie Policy.


13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, or legal obligations. Any updates will be published on this page together with the revised effective date.


14. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

  • Company Name: Fjordensgrode
  • Registered Address: Stavanger, Rogaland, Norge.
  • Email: fjordensgrode@gmail.com
  • Phone: +47 41151527 

By using this website, you acknowledge that you have read and understood this Privacy Policy and, where required, consent to the processing of your personal data as described herein.